Privacy Policy

Solutions S.r.l.s., with registered office in Bagni di Lucca (LU), Via Serraglia 4, Tax Code and VAT IT 02489180469, a company that carries out condominium administration and real estate management activities on behalf of third parties, informs you that for the performance of assignments received, pursuant to art. 13 EU Regulation no. 2016/679 (hereinafter, “GDPR”), the data acquired will be processed in the manner and for the following purposes:

1. Object of the Processing

The computer systems and software procedures responsible for the maintenance of computer systems acquire, during their normal operation, some personal data whose collection is implicit in the normal use of tools necessary for the operations requested.

This data is not accompanied by any additional personal information and is used to:

• restore the correct functioning of the customer’s computer systems;
• manage control needs of how to use it,
• ascertain responsibility in case of hypothetical computer crimes.

The company processes personal, identifying data (for example, name, surname, company name, address, telephone, e-mail, bank and payment details – hereinafter, “personal data” or even “data”) communicated by the individual client and normally provided by the interested party upon conclusion of the contract and/or in any case necessary for the conclusion of the contractual relationship.

The legal basis that legitimizes the processing of such data is the need to provide the customer with the requested service, to maintain contact with the customer and ensure the correct functioning of the equipment under management.

2. Purpose of processing

Without your consent, pursuant to art. 6 lett. b) and f) GDPR, your data may be processed for the following Service Purposes:

• conclude the contracts for the services of the Owner;
• fulfill the pre-contractual, contractual and tax obligations deriving from existing relationships with the interested party;
• fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority (such as in the matter of anti-money laundering);
• exercise the rights of the Data Controller, for example the right of defense in court;

The data will be processed for the execution of the assignment received for the provision of the requested services. The data processing will be carried out by the Company in compliance with the principles of Lawfulness, Correctness and Transparency. The data processing concerns data of a c.d. municipality, i.e. personal, financial and banking data.

3. Methods of Treatment

The processing of personal data is carried out by means of the operations indicated in art. 4 no. 2) GDPR and precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is subjected to both paper and electronic and/or automated processing. The data processing will last strictly necessary for the completion of the assignment received. Your personal data are subjected to both paper and electronic and/or automated processing. The data processing will last strictly necessary for the fulfillment of the assignment received. The data will be kept for the entire duration of the contractual relationship and for the time necessary for the definition of any accounting and/or administrative operation connected to the contract stipulated between the parties and in any case in compliance with the terms of the law in force.

4. Data access

Your data may be made accessible for the purposes referred to in art. 2A):

– to employees and collaborators of the Company, in their capacity as persons in charge and/or internal data processors and/or system administrators;

– to third-party companies or other subjects (Professional Firms, Law Firms, etc.) who carry out outsourced activities on behalf of the company, in their capacity as external data processors.

5. Data reporting

Without the need for express consent (art. 6 lett. b) and c) GDPR), the Company may communicate your data for the purposes referred to in art. 2A) to supervisory bodies, judicial authorities, as well as to those subjects to whom the communication is mandatory by law for the accomplishment of the aforementioned purposes. These subjects will process the data in their capacity as independent data controllers.

Your information will not be disseminated.

6. Data Transfer

Personal data is stored on servers located in Milan, within the European Union. In any case, it is understood that the Company, if necessary, will have the right to move the servers even outside the EU. In this case, the Company ensures from now on that the transfer of data outside the EU will take place in compliance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses envisaged by the European Commission.

7. Nature of providing data and consequences of refusing to answer

The provision of data for the purposes referred to in art. 2.A) is mandatory. In their absence, we will not be able to guarantee the correct and complete performance of the activities envisaged by the assignment received.

8. Rights of the interested party

In your capacity as an interested party, you have the rights referred to in art. 15 GDPR and precisely the rights of:

• obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form;
• obtain the indication: a) of the origin of the personal data; b) the purposes and methods of processing; c) of the logic applied in case of treatment carried out with the aid of electronic instruments; d) of the identification details of the owner, of the managers and of the designated representative pursuant to art. 3, paragraph 1, GDPR; e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as designated representative in the territory of the State, managers or agents;
• obtain: a) updating, rectification or, when interested, integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment is proves impossible or involves the use of means that are manifestly disproportionate to the protected right;
• object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and/or by traditional marketing methods by telephone and/or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones and that in any case the possibility remains for the interested party to exercise the right of opposition also only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications or neither of the two types of communication.

Where applicable, you also have the rights pursuant to articles 16-22 GDPR (Right of rectification, right to be forgotten, right of limitation of treatment, right to data portability, right of opposition, profiling), as well as the right of complaint to the Guarantor Authority.

9. How to exercise rights

You can exercise your rights at any time by sending:

• a registered letter with return receipt to: Solutions S.r.l.s., Via Serraglia, 4 – 55022 Bagni di Lucca LU Italy;
• an email to: info@lpsitaly.com;